Explore Our Offerings: Optimum Solution's Services
At OPTIMUM SOLUTION, quality, safety, and innovation are not just principles; they are our way of life. We recognize the profound reliance our customers place on us to deliver dependable and efficient solutions, and we are committed to surpassing their expectations. Our dedication to excellence has fostered enduring relationships with our clients, who recognize us as their preferred partner.
Portfolios
Expert consultancy, cutting-edge instruments, complete lab setup for customers seem-less success.
Cosmetics Lab:
Our comprehensive range includes Refractometer, pH Meter, Precision Balance, Analytical Balance, Oven, Viscometer, Texture Analyzer, Water Bath, IKA Hotplate Stirrer, IKA Overhead Stirrer, HPLC, GC, Mixer, Stability Chamber, and more.
Laboratory Interior Design:
We offer Final Design Calculations, Equipment Sizing, Detailed Technical Specifications, and Good For Construction Drawings for Architectural, Civil and Structural, HVAC, Lab Ventilation, Plumbing, Electrical and Low Voltage Systems, Mechanical, Gas Piping and Utility Services, Fire Alarm and Security Systems, and Effluent Treatment Plant.
Cleanroom Solutions:
Our solutions include Dispensing Booth, Laminar Air Flow Units, Dynamic Pass Box, Static Pass Box, Dispensing Booth/Sampling Booth, VHP Decontamination Chamber, Mobile LAF Transfer Trolley, Clean Bench Laminar Air Flow, BIBO (Bag In Bag Out Filter System), and Air Shower Room.
Machineries:
Our machinery lineup includes Filling, Labeling, Sealing, Capping, Packaging, Hot Stamping Machines, Closed Granulation Line, Roller Compactor, Rapid Mixing Granulator, Drying Machine, Cone Mill, Mixer/Bin Blender, Lifting Machine, High-Efficiency Coating Machine, Cleaning Machine, IBC Bin, Powder Processing, Crusher Machine, Sifting Machine, and Vacuum Feeding Machine.
Software:
We provide solutions like LIMS, SCADA, PLC, and DCS for streamlined operations and efficient management.
Process Control Instruments:
Our range encompasses Valves, Flow Meters, Analyzers, Gauges, Transmitters, PRS, and more to ensure precise control and monitoring of processes.
Laboratory Equipment/Instruments:
We offer Water Baths, Ovens, Incubators, Magnetic Stirrers, Shakers, Balances, Refractometers, Polarimeters, Density Meters, Flame Photometers, Melting Point Apparatus, Disintegration Testers, Dissolution Testers, Friability Testers, Media Preparation Systems, TLC, UV Cabinets, Potentiostats, Microscopes, laboratory instrumental analysis Biosafety Cabinets, Refrigerators, Freezers, Autoclaves, Centrifuges, Particle Size Analyzers, Liquid-Borne Particle Counters, pH Meters, and more.
At OPTIMUM SOLUTION, we offer a comprehensive array of products and services to meet the diverse needs of laboratories and industries. Our commitment to quality and innovation ensures that our solutions remain at the forefront of technological advancement, empowering our clients with excellence and reliability.
Services Quality
Warranty Support:
We offer a standard 1 (One) year warranty from the date of installation for all supplied items. During the warranty period, all labor and parts are provided free of charge. Any services required after the warranty period will be chargeable according to our standard protocol.
Terms of Warranty:
OPTIMUM SOLUTION warrants all instruments/equipment to be free from defects in material and workmanship when used under normal laboratory conditions. In the event of a justified claim, OPTIMUM SOLUTION will replace any defective component free of charge.
Exclusions from Warranty:
The warranty does not apply if any repair or attempt has been made by other parties besides OPTIMUM SOLUTION. Warranty does not cover failures due to alterations, modifications, misuse, abuse, neglect, accidents, improper maintenance or installation, use of non-supplied parts, failure to operate according to instructions, or if the serial number has been tampered with.
Service Guarantee:
Service Call Response: Within 72 hours
Major Board/Spare Parts Replacement: Within 14 days
Consumables and Spare Parts:
Customers are required to purchase all operational consumables. These consumables are sample analysis oriented, and the quantity depends on instrument usage. A minimum of 5 (Five) years of consumables and spare parts will be available for all our sold products.
Installation, Commissioning & Training:
Our certified Engineers handle installation and commissioning to ensure the instrument operates accurately from the start. They also provide basic training to enable your technical personnel to operate new equipment efficiently.
Application Support:
Our experienced Application Engineers provide invaluable assistance to customers regarding instrument application or operation.
System Validation:
We perform system validation, including Installation Qualification (IQ) and Operational Qualification (OQ) documentation, conducted by our well-trained Engineers.
Annual Maintenance Contract (AMC):
We offer Annual Maintenance Contracts (AMC) to customers beyond the warranty period to ensure smooth instrument operation.
Troubleshooting/Diagnosis:
Troubleshooting and diagnosis services are available to clients for standard service charges.
OPTIMUM SOLUTION: Empowering Excellence in Laboratory Solutions, Your Trusted Development Partner
Optimum Solution stands as a pinnacle in Bangladesh, specializing in the provision of laboratory equipment, instruments, process control instruments, and extreme services. Since our inception, we have solidified our presence in the industry, striving to be the foremost independent organization in our domain. Through relentless dedication to enhancing our products and services, we have earned the unwavering trust and loyalty of our esteemed clientele.